Refund policy

Returns & Exchanges

 

Missing or Lost Orders:
If your order is not delivered within the expected time frame, please check the tracking information provided. If the delivery status is marked as "delivered" but you have not received your order, please contact us at support@bloom-skin.co.uk as soon as possible.


Damaged Goods:
If your items arrive damaged, please contact us within 48 hours of receipt with details and photos of the damage. We will provide instructions on how to return the damaged items for a replacement or refund.


We do not accept returns for dissatisfaction of results from our products.